Consumer

Consumer rights are protected under the Consumer Protection Act, 2019, which empowers individuals to seek redressal against unfair trade practices, defective goods, and deficient services. Whether it’s a faulty product, delayed possession of property, or wrongful denial of an insurance claim, consumers have the legal right to take action and demand accountability.

Legal support plays a crucial role in helping consumers assert these rights effectively and efficiently.

Services Offered

1. Filing Consumer Complaints

Assistance is provided in drafting, filing, and pursuing complaints before District, State, and National Consumer Disputes Redressal Commissions for issues related to:

• Defective goods

• Deficient services

• Misleading advertisements

• Overcharging and hidden fees

• Unfair trade practices

2. Real Estate & Builder Disputes

Homebuyers often face problems with:

• Delay in possession of flats

• Construction defects

• Hidden charges in builder-buyer agreements

• Non-compliance with RERA norms
  Legal remedies include seeking compensation, refunds, and timely possession.

3. Insurance and Financial Services Complaints

Legal support is available for grievances involving:

• Rejection or delay of insurance claims

• Mis-selling of policies

• Unfair banking charges

• Unauthorized transactions

• Credit card and loan-related issues

4. E-Commerce & Digital Services Issues

With the rise of online shopping and digital transactions, consumers often face:

• Non-delivery or defective delivery

• False product descriptions

• Refund disputes

• Privacy breaches
  Complaints can be filed against e-commerce platforms and service providers.

5. Appeals & Execution

• Filing appeals against adverse orders of District and State Commissions

• Assistance with enforcement and execution of consumer court orders